migrated news

The /pfs/nobackup (lustre) file system is currently unavailable due to after effects of an electric maintenance problem (see here).

We apologize for any inconvenience this may cause.

We are currently working on restoring access to pfs, but we do not have an ETA right now.

This news will be updated with more information when we have it.

*UPDATE 20150820 15:45*
It will, most likely, take at least until Friday 21th, before we can get this resolved.

The filesystem is now back in production.

As far as we can tell no files or directories where lost, but if you do find evidence of that, please notify support@hpc2n.umu.se, so we can report it to the vendor.

We're sorry about the long downtime, but we were verifying each step with the vendor, to do our best not to loose any data.

Mon, 2015-08-24 11:32 | Åke Sandgren

The electrical maintenance that was scheduled for 19:00 on Wednesday evening did not go without problems.

Something went slightly wrong causing one of the UPS:es to fail. This in turn resulted in the cooling system failing, causing a quick rise of the temperature and a following emergency cut of power.

This caused so much problems that we will not be able to get things back on line until tomorrow (Thursday).

We lost, among other things, the /pfs/nobackup filesystem, which is the reason that the queues have been stopped. We expect that jobs have failed.

On Wednesday August 19 09:00-14:00 all compute clusters will be unavailable due to scheduled maintenance of the high-voltage electrical infrastructure.

No compute jobs extending into the downtime window will start, consider scheduling shorter jobs if possible to enable maximum utilization of the systems before the downtime.

Tue, 2015-08-11 09:33 | Niklas Edmundsson

As is tradition lately, PFS is again inaccessible and attempts to use it will hang.
Batch queues have been suspended and we're poking the storage system.

Update 2015-08-08 21:39 CEST:
The filesystem is back online and the queues have been resumed.

Fri, 2015-08-07 15:05 | Lars Viklund

We are again having some problems with the pfs system. File access is slow, or hanging. We are investigating and more information will follow as soon as we have it.

The queues have been paused and will be resumed when access to pfs has been restored.

Update 12:26: The PFS system is back online and all queues have been resumed. Sorry about any inconvenience the problem caused. If you notice further problems with the pfs, please report it to support@hpc2n.umu.se.

We are currently experiencing some problems with the pfs system. File access is slow, or hanging. We are currently looking for the cause. More information will follow as soon as we have it.

The queues have been paused and will be resumed when access to pfs has been restored.

Update 20:44: The PFS system is back online and all queues have been resumed. We apologize for any inconvenience. If you notice any further problems wiht the PFS file system please report it to support@hpc2n.umu.se. 

We are experiencing some driver issues with the infiband interconnect. This might lead to jobs failing with things like "Invalid resource type" and "Invalid CQ event".

We are in the process of updating the drivers, and we hope that this will solve the issues. Since we are unwilling to abort running jobs, the exact time when this update will be fully finished is not known. But we do expect it to be done before the end of the week.

Mon, 2015-07-06 09:38 | Roger Oskarsson

The /pfs/nobackup file system have failed in a more severe way this morning.

All queues have been stopped, and any accesses to the file system hangs.
(Thus anyone whose .bashrc does things in the file system will probably not be able to login at all)

We are chasing the vendor for a solution to the multiple problems...

Tue, 2015-06-02 08:08 | Åke Sandgren

The problems we had with the /pfs/nobackup filesystem is currently solved.

We are still waiting for the vendor to tell us exactly what happened and how to make sure it doesn't happen again.

But for the time being things are expected to be back to normal.

Some jobs may have failed due to the timeouts that resulted from the problem but as far as we can tell at the moment no files have been lost.

We apologize for this and will try to minimize the risk of something like this happening again.